Privacy Policy

1. Introduction

At All Care Pros, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and our website.

2. Information Collection

We collect information that you provide directly to us when you create an account, such as your name, email address, phone number, and professional details (for tradespeople).

3. Device Permissions

To provide our services via the mobile app, we request specific permissions to enhance your experience:

• Camera: We use the camera permission to allow you to take and upload profile pictures, project photos for job postings, and verification documents. We only access the camera when you explicitly initiate a photo-taking action within the app.
• Photo Gallery/Storage: To allow you to select and upload existing photos from your device for your profile or job listings.
• Notifications: To send you real-time updates about your jobs, new leads (for tradespeople), and messages.

4. Data Safety

We do not sell your personal data to third parties. We only collect data necessary for the service to function (Account Info, Photos you upload, and basic device info for security). We do not record audio (the Microphone permission has been removed) or track your location in the background.

5. Use of Information

We use the information we collect to provide, maintain, and improve our services, to facilitate connections between homeowners and care professionals, and to send you technical notices and support messages.

6. Data Sharing

We share information between homeowners and tradespeople only to the extent necessary to facilitate the service requests. We do not sell your personal data to third parties.

7. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide, please be aware that no security measures are perfect.

8. Account Deletion

You have the right to request the deletion of your account and associated data. You can do this through the "Privacy & Security" section in the app settings or by contacting our support team.

9. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at gurmukhdhatt505@gmail.com.